Ron was great. He made it very easy to schedule an appointment. He even made an extra trip to the house to test our water to help us meet a deadline. He made us feel at ease during the whole process. As first time home buyers, he made this whole thing feel less overwhelming, told us which things we could handle on our own and how to do them, and which things we should leave to the pros. He was very thorough and professional, but also just a nice guy to be around for a couple hours. He wife also makes delicious pecans!